Frank Kenny Suggested that Chamber of Commerce Executives Download this Study

Richard Scully • July 31, 2018
We purchase communication guidance from Frank Kenny so Chamber Nation can provide valuable content to our Chamber Nation customers. Here is another important tool for you. 

Here is a must do for you. Download the recently released 2018 Membership Marketing Benchmarking Report from Marketing General. It's their 10th annual report with lots of trends, data, and insights about membership organizations. You will find it super valuable. It's 79 pages and free.

You will discover things like...
One recruitment channel that has seen recent growth in reported effectiveness is paid digital marketing. ...digital channel was almost invisible in our research until 2015.

Associations with increases in their one-year membership and five-year membership numbers are significantly more likely to have a higher percentage of millennial members.

In looking back over data from the last ten years, it is significant to note that the 2018 key membership statistics mirror the resiliency that associations have reported over this period, perhaps challenging those who have prophesied the imminent demise of the association membership model.

When it comes to fulfilling new memberships, for 2018, only 44% of associations report sending a mailed welcome kit to onboard new members. This is down from 51% in 2017and significantly down from 83% ten years ago in 2009.

In our 2010 research, only 22% of associations reported offering automatic annual credit card renewals. This payment method has expanded over the years. Automatic annual credit card renewals are especially popular among IMOs, with 45% making this option available.

When asked the engagement opportunities that associations report as increasing over the past year, over half of individual membership associations report increases in participation in the following areas: in their public social media (73%), in a private social network (59%), in their young professional program (54%), and in attendance of their webinars (52%).

Here are the sections:
  • SECTION 1: Association Statistics
  • SECTION 2: Member Recruitment (Acquisition)
  • SECTION 3: Member Engagement 
  • SECTION 4: Member Renewal and Reinstatement (Retention)
  • SECTION 5: Challenges and Goals
  • SECTION 6: Dues and Membership Structure
  • SECTION 7: Marketing Tools
  • SECTION 8: The Demographics of Your Association
  • SECTION 9: Words of Wisdom

Download it for free at 
http://marketing.marketinggeneral.com/acton/form/6893/0011:d-003b/0/-/-/-/-/index.htm
Business Clicker App by Pippily
By Richard Scully December 19, 2025
Assigning a license to your members for their Business Clicker App is straightforward. If you find yourself short on licenses, please inform us or place your order here: https://www.bringinglocalback.com/order .
Helping Every Business + Helping Every Community Education Now Live
By Richard Scully December 18, 2025
New Education Center for Current and Prospective Members in Development, Titled "Helping Every Business," Set to Launch by Year-End.
By Richard Scully November 20, 2025
Check out this video demonstrating how to adjust the functionality of your new calendars.
By Richard Scully November 17, 2025
Pippily Introduces LLMS Technology to Help AI Understand Your Business Better
By Richard Scully November 10, 2025
www.BusinessClicker.com
By Richard Scully November 6, 2025
We've heard of chambers generating thousands of dollars monthly in non-dues revenue through this program. We thought it might catch the interest of some of you.
By Richard Scully October 30, 2025
Here are the latest system updates between May - October 2025
By Richard Scully October 28, 2025
The Lists/Reports You Might be Looking For
By Richard Scully October 20, 2025
Impress and Automate Your Member's Advertising with The New Business Clicker App