What You Can Do with Chamber Nation is Amazing Because it is Community Wide and Goes Way Beyond Membership Management
A Complete Suite of Membership Management Tools is Just the Beginning
The Member Database is the heart of the Chamber Nation system. It allows an organization to track member information, report on it, grant/deny access to the members' area, send emails to the members and more.
Members (and other contacts such as prospects) are assigned a "Member Type". These are edited from the Member Plans section.
From the Member Database Admin area, administrative-level users can alter all information for all members. Admins can add, change, and delete members. They also have the capability to change their member status.
The Officers List (Board of Directors) list is also controlled from the Member Database.
The Membership Billing System is an extension of the member database that allows you to create membership invoices and track dues payments. This part of the MMS is designed to be flexible, offering a variety of features that an organization can pick-and-choose to meet their particular needs.
In this portion of the user manual, there is a section with a general explanation of how to handle member renewals, followed by various sections explaining the features of the billing system-
The system offers a newsletter editor that allows an organization to edit and publish an electronic newsletter. The newsletter is then stored on your site, and emailed out to your members if you so desire.
The newsletter editor works by first setting up 'templates' for the publications you want to create. The template allows to you set up the common attributes for the publication such as the header image, masthead, colors and more.
Once a template is created, you can add a newsletter (issue) and add/edit articles within the newsletter. As months go by, you can copy a prior month's newsletter to make it easier to create a new issue.
NOTE: HTML-formatted emails can be tricky at times, given that there are so many email clients out there (Outlook, Thunderbird, Gmail, etc). They don't all render HTML in the same way. As a rule-of-thumb, keep things simple. If you keep the formatting simple, you increase the odds that your newsletter will be look good in all email clients.
PDF VERSION: To create a PDF version of your website, when viewing it in a browser, choose your browser's print option, then instead of actually sending it to a printer, change the printer destination to Save as PDF, and then save the document to your hard drive. You can now print the newsletter and distribute it by snail mail to your members.
The Calendar of Events feature is one of the most frequently used features in the MMS. It falls under the category of Content Management Tools as it allows an organization to keep a calendar updated on their website. It also fits into the category of Member Communication Tools because it is integrated with an event invitation system. Beyond that, there is a Member Tracking component as well. The Attendance module allows an organization to track member attendance at various events.
The format of the calendar is very flexible and customizable, allowing for multiple list-type formats and a flexible grid (calendar style) format. If you have special needs for your calendar, feel free to contact us.
The Broadcast Email Message feature allows an Admin to send a simple email to the members, or a portion of the members, or to a selected few members.
After selecting Broadcast Email Messages from the Administrative Functions section of the main menu, the Admin is presented with a menu to "send new message" or to "re-send/add recipients" to a message already sent.
To send a new message, click on "Send New Message", you are then guided through a series of pages-
In addition to the Broadcast Message system, the MMS is set up to send out a variety of other emails (event invitations, survey emails, etc.). For all these tools to work and to keep in contact with members and prospects, keeping an accurate and up-to-date email list is critical.
To make this easier, we provide the Bounced Email report. Messages sent from broadcast messaging (as well as from other modules) to invalid email address are returned to the GroupMessaging@ account. These bounces are then processed, recorded, and presented in the report.
It is important to correct bad emails frequently and keep the percentage of bad emails in the database low. Otherwise, some ISPs will regard sending emails repeatedly to bad addresses within their domain as a sign of spam, and potentially cause them misidentify our server as a spam-source (blacklist).
The Event Registration module allows an organization's members (or non-members) to sign-up for conferences, conventions, and other complex events.
The event registration system is designed to allow an admin to set up an event, offer a link to the public and/or members, then wait for attendees to register for the event.
The admin can also manually enter attendees into the system (for example, if an attendee sends in a check with a paper registration), so that the system can be used not just to allow for online registration, but to use the various reports available to produce attendee reports, name tags, and more.
Membership Services Built In
Be sure to view our amazing membership services system that if fully integrated with Chamber Nation. Read more at www.Docu.team.