Commerce Terminal Soon to Offer Free Tier Customer Service Portal to Members

The Customer Service Portal is a comprehensive tool designed to enhance customer service and support for small businesses. Its user-friendly interface and versatile features make it an invaluable asset for professionals seeking to improve client engagement and satisfaction.
Key features include:

Seamless Integration: The chat widget integrates smoothly with your member's website design, maintaining a professional and cohesive look.
Real-Time Support: Live chat and offline messaging options allow for immediate interaction with clients, addressing their questions and concerns promptly.
Visitor Activity Tracking: Monitor client browsing behavior and engagement patterns to better understand their needs and tailor your services accordingly.
Canned Responses: Save time with quick, consistent, and accurate responses to commonly asked questions, streamlining the support process.
Chat Routing and Transfer: Ensure clients are connected with the most suitable team member, facilitating efficient communication and project collaboration.
Analytics and Reporting: Gain valuable insights into client satisfaction, response times, and chat volume to optimize your customer support strategy.
Community Support: Access a responsive support team and a vibrant forum.

The Customer Service Portal is designed to boost members customer service capabilities, strengthen client relationships, and enhance their overall business operations as part of their membership.

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See You in #ACCE26 NEW ORLEANS

17 July 2026

We're heading to New Orleans! Our team will be at the ACCE Convention, July 20-22, and we're bringing MMS 2.0 and Pippily along with us. If you're a chamber or association manager, this is your sign to come say hi. We build for one reason: Building Stronger Chambers. Powering Stronger Communities. We exist to make your day-to-day easier, whether that's managing member renewals, tracking engagement, or showing your board the value you're creating. We'd love to show you what's new. Leading the charge for us on the ground is Pria Vijayaratnam, our Director for Enterprise Growth. Here's a note from her: Whether you're a longtime Chamber Nation member, exploring MMS 2.0, or just curious about what Pippily can do for your chamber's member engagement, I'd be happy to walk you through what's new — no slides, no pressure, just a real conversation. If you're planning to be at ACCE, I'd love to set aside 20–30 minutes to meet one-on-one. — Pria Vijayaratnam, Director of Enterprise Growth So if you'll be at ACCE26, find us. Say hello — we'd genuinely love to meet you and talk about how we can support what you're building. See you in New Orleans!